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FAQ

  • Where are the store locations ?
    Our locations are as followed: Soho 65 Spring Street, New York, N.Y. 10012 Midtown 875 7th Ave, New York, N.Y. 10019
  • How long before my glasses are ready?
    All glass order shipments depends on customization. On average, it will take 7 - 10 business days for order arrival.
  • What are shipping costs?
    shipping within US $5, order over $100 free shipping; shipping outside of the Untied States $30, order over $200 free shipping.
  • How do i submit my prescription ?
    Upload a picture of your prescription Submit your Doctors information and we will contact them Test to customer service +1 3473495985 Need to chat with an Optician? Email Customerservice@cleonicci.net
  • How can i recieve an itemized receipt for insurance reimbursement ?
    Send a request to our Optician at customerservice@cleonicci.net
  • What is a PD ?
    The PD measurement is the distance in millimeters between your pupils. This is a required measurement to help us center the lenses to your eyes.
  • Eyewear Lingo ?
    EYEGLASS LENS Polycarbonate lenses Lightweight, scratch resistant and impact resistant 100% UV protection High Index Lenses Thinner lenses for stronger prescriptions Scratch Resistant Glare resistant lenses included SUNGLASS LENS Polarized Lenses Reduces Glare Enhances visual clarity and comfort Best lenses for driving, sports and reducing snow blindness UV Protection Tinted Lenses UV protection Reduces Sun brightness Scratch Resistant Light Responsive Lenses Responds to UV light to go from light to dark Provides 100% UV Protection Available in several different colors
  • How do i clean my lenses ?
    Wash with warm water and soap, Dry with a lint free cloth.
  • Do you offer installment payments ?
    Yes we do! You have installment option when you check out
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